We will send you a special CSV file template. You need to extract the data and load it in the same file format, structure and column headers.
Details about the CSV template, its attributes and formatting can be viewed here.
When to Send the Data
You need to send the populated CSV file to us between 10:00 PM and 11:30 PM EST via SFTP. This is the only window of time when it can be accepted. If this timeframe is missed, the system won't be able to accept the file until the next day.
Security (IP Whitelisting)
For security reasons, we can only accept files from a whitelisted IP address. So, you must provide us the IP address where the file will be coming transferred from.
We will then add this IP address to our Networky Security Group which will allow files to come from this address during the allowed time.
Connectivity Testing
It's important to make sure your system can connect to our server between 10:00 PM and 11:30 PM EST. The server won't be available at other times, so this is your only chance to send the file.
You'll need to test your connection during this time frame to ensure everything works smoothly by sending the file.
Credentials
We will give you specific credentials (Username and Password) to use when connecting to our server. These are the details you'll use to upload the file securely.