System Requirements (On-Prem Customers)

Modified on Tue, 21 May 2024 at 01:06 PM


This article is subject to change without notice (but usually twice a year).
We will do our best to retain previous versions for comparison sake.


Supported Operating SystemWindows Server 2016 (x64)
Windows Server 2019 (x64)
Windows Server 2022 (x64)
Supported SQL ServerSQL Server 2017 (Standard or Enterprise) [Existing Customers ONLY]
SQL Server 2019 (Standard or Enterprise)
SQL Server 2022 (Standard or Enterprise)

Note: SQLCMD must be enabled and functional on the server.

Note: SQL Server Reporting Services (SSRS) requires its own licensing. We do not support neither Evaluation nor Developer editions.
SSRS must be licensed prior to deployment.

SQL Server Reporting Services 2017 [Existing Customers ONLY]
SQL Server Reporting Services 2019
SQL Server Reporting Services 2022
Windows Features and PortsIIS
Oracle JDK8 or JRE8
Port 1433 (for SQL Server)
Port 443 (for Web Application)
Port 80 or 443 (for SSRS)

Note: We are testing our products with OpenJDK. Until an official statement is made here in the Customer Service Portal, we will not be supporting any other Java.

Note: You may choose to configure SQL Server on a different port other than the default port.
Memory (RAM)16 GB for Multi-Server Deployment
32 GB for Single Server Deployment
Initial Disk Space25 GB for Multi-Server Deployment
50 GB for Single Server Deployment
DNS Entries4 needed for Access Commander
1 needed for Portal Commander
1 needed for ViSi Commander
SSL Certificates3 needed for Access Commander
1 needed for Portal Commander
1 needed for ViSi Commander

Note: Customer is responsible to deploy the SSL Certificates for IIS and SSRS and ensure they are getting successfully resolved in the end users browser. SSL Certificate troubleshooting is not covered under the Maintenance and Support Agreement.
End User Operating SystemWindows 10 or 11
End User BrowserGoogle Chrome (version 90 or later)
Microsoft Edge (version 90 or later)
End User Java RuntimeOracle JRE8

Note: The Java Runtime will only be needed for customers who are getting ViSi Commander and is needed only for the stations that will be checking-in and checking-out Visitors.



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