Suspicious Contact Reporting Module Configuration

PROPRIETARY

REVN DT 06/13/2024  v4.202403


TABLE OF CONTENTS


Overview

Users must be a System Admin (SA) to be able to access the System Administration landing page to make needed configuration changes to the module.


The following do not apply for the Suspicious Contact Reporting module:

  • Cross Module Assignment Rules
  • Reminders
  • Rules for Ignoring Special Access and Caveats for Assignments
  • Sequences
  • System Parameters



Drop-Down List Boxes by Tabs and the corresponding Profiles - Suspicious Contact Reporting Module


Unless otherwise stated, the profiles for this module are located:

System Administrator Mode landing page > System Setup menu > System Profile submenu > SYSTEM PROFILE screen > Incident Management tab > Suspicious Contact Reporting tab


Actions Tab

Default Drop-Down Field NameCorresponding System Profile
SUSPICIOUS CONTACT REPORTING - REPORTED TO screen
Agency Reported ToAgency Report - Agency 
StatusAgency Report - Status
SUSPICIOUS CONTACT REPORTING - CORRECTIVE ACTION screen
Action TypeCorrective Action - Action Type

Associated Document(s) Tab

Default Drop-Down Field NameCorresponding System Profile
Document TypeAssociated Document Type - Suspicious Contact Reporting


Suspicious Contact Information Tab

Default Drop-Down Field NameCorresponding System Profile
StatusStatus
SeveritySeverity
Method of ContactMethod of Contact


Field Modification Suspicious Contact Reporting Module


System Administrator Mode landing page > System Setup menu > Field Labels submenu > SETUP SCREEN > Suspicious Contact Reporting icon > SETUP SCREEN DETAIL screen SUSPICIOUS CONTACT INFORMATION section:

> ACTIONS section

> SUSPICIOUS CONTACT INFORMATION section


The Field Labels module allows you to:

  • Hide a field
  • Hide a field except for users with Update permission
  • Configure User Defined Fields (UDFs)
  • Designate a field as required
  • Rename a field
  • Change field formatting – Capitalize the entire field name, or capitalize the first character of each word


Profiles - Suspicious Contact Reporting Module


System Administrator Mode landing page > System Setup menu > System Profiles submenu > Incident Management tab > Suspicious Contact Reporting tab


System Administrator Mode landing page > System Setup menu > System Profiles submenu > Incident Management tab > Suspicious Contact Reporting tab  
  • Agency Report - Agency
  • Agency Report - Status
  • Associated Document Type - Suspicious Contact Reporting
  • Corrective Action - Action Type
  • Method of Contact
  • Severity
  • Status



User Defined Fields (UDFs) Suspicious Contact Reporting Module


System Administrator Mode landing page > System Setup menu > Field Labels submenu > SETUP SCREEN > Suspicious Contact Reporting icon > SETUP SCREEN DETAIL screen > Suspicious Contact Information and Actions sections


UDFs AvailableSETUP SCREEN location

5 Text Entry fields 

5 Date fields

SUSPICIOUS CONTACT INFORMATION section

5 Text Entry fields 

5 Date fields

ACTIONS section


Permissions Suspicious Contact Reporting Module


System Administrator Mode landing page > User Setup menu > User Profile submenu > USER PROFILE MANAGEMENT screen > Facility Level Permissions tab > SUSPICIOUS CONTACT  section